How to program oticon hearing aids

Step-by-step guide for wireless programming Oticon Genie and FittingLINK (WP-2)

Step-by-step guide for wireless programming

Oticon Genie and FittingLINK (WP-2)

Step 1 – Insert the Bluetooth adapter into the desk 

stand (recommended) or the PC. Ensure that only one 

Oticon Bluetooth adapter is connected. Wait for the 

Windows USB driver to be installed.

Step 2 – To use the FittingLINK WP-2 neckpiece and 

the Bluetooth Adapter pairing is needed. Press and 

hold (5 sec) both the Bluetooth adapter button and the 

FittingLINK WP-2 ON/OFF button. Both products’ LEDs 

will start blinking and turn steady when paired

Step 3 – Enter Genie and click on “PREFERENCES” 

and then “EDIT PREFERENCES”. Go to the 

“PROGRAMMING DEVICE” tab

Step 4 – Press the “DETECT” button and wait for 

FittingLINK to be detected. When detected click OK.

Step 5 – Insert fresh batteries in the hearing aids 

and place them on each side of the neckpiece at a 5 - 

10 cm (2 - 4 in.) distance.

tep 6 – Press the “DETECT” button in Genie and follow 

the screen prompts.

Step 7 – Place the hearing aids and the FittingLINK 

WP-2 neckpiece on the client

Turn off any secondary wireless programming 

equipment before establishing the bluetooth pairing 

between the bluetooth adapter and the selected 

FittingLINK WP-2. 

It is possible to have only one wireless programmer 

connected at a time.